Canada’s largest diversified REIT gains integrated API-based single-pane-of-glass portfolio insight.
Choice Properties is one Canada’s largest diversified REITs with over 69 mn square feet of GLA, headquartered in Toronto and founded in 2013. It specializes in owning, managing, and developing high-quality retail, industrial, mixed-use, and residential properties, many of which are anchored by Loblaw stores.
Mixed-Use REIT
Over 300 employees
Toronto, Canada
Canada
Critical operational and financial data was buried inside JD Edwards, SharePoint, and point solutions. Retrieving lease terms or tenant charges required phone calls, ad‑hoc spreadsheets, and days of manual work. Even basic questions like “How many properties do we manage today?” had no immediate answer.
Critical information is scattered across disconnected tools, forcing teams to piece together the truth manually. This leads to wasted effort, inconsistent numbers, and decisions made on partial data.
Leaders lack a real-time view of performance across assets, regions, or business units. By the time reports reach them, the data is often outdated or may miss key context.
Users can’t easily filter insights to what matters most for their responsibilities. Without tailored views, everyone wastes time digging for the metrics they need. Teams benefit from a single-pane-of-glass view of their democratized data.
“I want to be able to quickly find information about a property without combing through Excel or calling half a dozen people.”
Director of IT, Choice Properties REIT
Unity IQ was deployed as a federated master‑data layer—no data migration required. It pulls regularly synced metadata from ERP, budgeting, work‑order, and HR systems according to IT‑defined schedules, normalizes keys, and presents the portfolio through an intuitive map‑driven UI. Niva AI adds conversational analytics, letting leaders type or speak queries such as “Show leases expiring in the next 9 months in Ontario retail assets.”
Pre-built connectors easily pull data from disparate data sources, including JD Edwards, Yardi, MRI, along with API / Excel imports. Scheduled-sync connections keep source systems authoritative. Unity IQ allows you to adjust sync frequency (e.g., nightly, hourly) depending on business needs).
Executives view data across property management, commercial development, asset management, leasing, and investments in one UI with data refreshed automatically. Coupled with Niva AI, executives now ask natural‑language questions and receive timely portfolio insights, unlocking data‑driven decisions at enterprise scale. Since the data is regularly pulled directly from systems of record, they do not have to worry about stale insights.
Lightweight deployment delivers value in weeks, not years. Reports are generated in <5 seconds instead of hours, freeing up staff time for more valuable work. Self-service analytics also results in fewer ad-hoc requests to analysts and other teams.
Built‑in Niva AI drives conversation‑based analytics and automation. As an intelligent data visualization tool, Unity IQ and Niva AI together drive real-world use case of AI in business intelligence.
“Unity IQ is our favorite app, everyone uses it. Every system we rely on is now one click away, always current as per our policy.”
AVP Information Systems, Choice Properties REIT
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